Complaints
Report a provider, member, listing or a payment problem.
We review every complaint and reply by email. Credits are not refunded, but complaints about conduct and listings are reviewed, and listings that break the rules are removed.
Scam warning: never pay a deposit, rent or a 'reservation fee' before you have viewed the property in person and seen proof of ownership. Landed never asks you to transfer money to a landlord, and no payment for housing ever goes through Landed.